Mena Tech

 “Mechanism for measuring the level of satisfaction of beneficiaries with the provision of E- training style programs” 

 Mena Training improves its practices in providing electronic programs by following a clear mechanism to measure the level of satisfaction of beneficiaries represented in the following:  

• Target group (beneficiaries):

1. Trainees. 

2. Trainers. 

• Axes through which the level of satisfaction will be measured:

- Organizational: Administrative cooperation with the trainee and the trainer (from the time of registration to the implementation of the program.

- Technical: the capabilities used in training for beneficiaries and technical and educational support service.

- Training: interaction from the trainer, training benefit and return from the program.

- Training site: building evaluation, halls evaluation, equipment used)     

• Measurement time and mechanism:

At the end of the training program, the electronic questionnaire is presented to the beneficiaries.

• The results of measuring the level of satisfaction are used in:

Developing the e-learning process remotely.        

Explanatory video for the evaluation process within the platform video here